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Press Release
FOR IMMEDIATE RELEASE
November 15, 2002
Joe Takach (757) 340-7425
NORFOLK AIRPORT RECEIVES COVETED PEGGY G. HEREFORD AWARD OF EXCELLENCE; THREE FIRST PLACE HONORS
Marketing Communications Award Considered Highest Honor in Airport Industry

NORFOLK, Va. -- Norfolk International Airport (NIA) has been recognized by Airports Council International-North America (ACI-NA) with its 2002 Peggy G. Hereford Award for Excellence, widely recognized throughout the airport world as the highest honor an airport can earn in the communications field. The official presentation took place on Thursday, Nov. 14 at the ACI-NA 11th Annual Conference & Exhibition in Salt Lake City, Utah.
The Hereford award is given in honor of creativity in illustrating the airport's message, effectiveness in connecting with audiences, and the overall scope of the airport's effort in marketing and public relations. Its goal is to spotlight the commitment and dedication of the winning airport's accomplishments in marketing and communications.

In addition to winning the Hereford award, NIA took first place honors in three categories for its recent "Make Your Connection" campaign. They included print advertising (black and white), television advertising, and Web sites. The "Make Your Connection" campaign was created and produced by The Meridian Group-Marketing Communications in Virginia Beach, Va.

"It was especially noted that the airport staff was able to take tough emotional issues and handle them with taste and grace in their products," said Juliet Wright, senior director of public affairs for ACI-NA. "The judges commended Norfolk International for its Web site's easy navigation and the excellent graphical elements of its television advertising. Overall, Norfolk International highlighted family themes that had a consistent softness without an edge."

Norfolk International was one of 64 airports that submitted entries in the contest which encompasses categories that recognize work in marketing and public relations, and gives airports the opportunities to be honored for the quality of their work. Award categories include brochures, advertising, marketing and public relations campaigns, special events, newsletters and aviation education and tour programs.

"We are honored to be the recipient of the 2002 Peggy G. Hereford Award of Excellence," said Kenneth R. Scott, executive director of the Norfolk Airport Authority. "This year has been a challenge for all airports, and to be recognized by the judges for our overall marketing and communications efforts is most gratifying and a credit to our creative team."

ACI-NA represents local, regional and state governing bodies that own and operate commercial airports in the United States and Canada. ACI-NA member airports enplane more than 98 percent of the domestic and virtually all the international airline passenger and cargo traffic in North America. Over 300-related businesses are also members of the association, which is the largest of the six worldwide regions of ACI.

Norfolk International Airport, operated by the Norfolk Airport Authority, offers approximately 200 arrivals and departures daily to primary cities throughout the United States and the world. Norfolk International presently ranks in the country's top 75 in terms of passengers served annually, with more than three million projected for the year 2002. Airlines serving Norfolk International include six major carriers - American, Continental, Delta, Northwest, Southwest and US Airways - and five regional carriers - American Eagle, Continental Express, Delta Connection, United Express and US Airways Express. Passenger volumes in 2002 compared to 2001 have increased by approximately 12 percent, significantly outdistancing the national average.

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